Privacy Policy

Effective Date: January 26, 2026

Last Updated: January 26, 2026

Kinetics Automation LLC (“we,” “us,” or “our”) operates the Standby: Theme Park Wait Times mobile application (the “App”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our App.

By using Standby, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Information Collected Automatically

Information You Provide

Information We Do NOT Collect

• Names, email addresses, or contact information
• User accounts or passwords
• Photos, contacts, or personal files
• Browsing history outside the App
• Health or fitness data
• Payment card details (handled by Apple)

1A. App Privacy Details (App Store Privacy Label)

The following table describes how our data collection aligns with our App Store Privacy Label (“Privacy Nutrition Labels”):

Tracking Disclosure: Standby does NOT track users across apps or websites owned by other companies for advertising or advertising measurement purposes. We do not participate in ad networks or share data with data brokers.

Privacy Manifest (PrivacyInfo.xcprivacy): Our app includes a Privacy Manifest file that declares all required reasons for accessing user data and device APIs, as required by Apple.

2. How We Use Your Information

We use the information we collect to:

• Deliver push notifications when wait times meet your alert thresholds
• Send show-time reminders before scheduled entertainment
• Send Line-Snipe alerts when attractions reopen after downtime
• Update Live Activities with real-time wait times on your Lock Screen
• Detect nearby parks to provide relevant wait times automatically
• Verify premium purchases and unlock additional alert slots
• Analyze app usage to improve features and fix bugs
• Maintain service reliability and prevent abuse

Predictive Features (Future)

In the future, Standby may offer predictive features such as:

• Wait time predictions and crowd forecasts
• Personalized touring recommendations
• Optimal ride time suggestions

If we implement AI-powered or predictive features, we will:

• Clearly label AI-generated content and predictions
• Explain the limitations and accuracy of predictions
• Update this Privacy Policy before launching such features
• Provide options to opt out of personalized recommendations

2A. Data Sources and Accuracy

INFORMATIONAL PURPOSES ONLY

Wait times displayed in Standby are provided for informational purposes only and should not be solely relied upon for planning decisions.

Wait time data is sourced from third-party data sources that aggregate publicly available wait time data. These data sources:

• Are NOT affiliated with, operated by, or endorsed by any theme park company
• May experience delays of several minutes between park displays and our app
• May be temporarily unavailable due to API maintenance or outages
• May contain inaccuracies due to data transmission errors or parsing issues

Reasons why displayed wait times may differ from actual wait times:

• Data transmission delays between source and display
• Park systems may not immediately reflect queue changes
• Virtual queue, Lightning Lane, and standby lines may be measured separately
• Attractions transitioning between operational states
• Seasonal overlays or special events affecting queue configurations
• Third-party API outages or data quality issues

By using this App, you acknowledge and accept that:

• You assume all risk for decisions made based on wait time information
• You should always verify wait times at the park before making plans
• Inaccurate data does not constitute grounds for refunds or claims against us

No Affiliation Disclaimer

Standby is an independent application and is:

• NOT affiliated with The Walt Disney Company, Walt Disney Parks and Resorts, NBCUniversal, Universal Parks & Resorts, Comcast Corporation, SeaWorld Entertainment, Six Flags Entertainment Corporation, Cedar Fair Entertainment Company, Merlin Entertainments, or any other theme park owner or operator
• NOT endorsed by any theme park company
• NOT sponsored by any theme park company

We use theme park names, attraction names, and related terminology solely for the purpose of identifying the locations and attractions about which we provide wait time information. This constitutes nominative fair use under trademark law.

All trademarks, service marks, trade names, and logos displayed in the App are the property of their respective owners and are used for identification purposes only.

3. Third-Party Services

We use the following third-party services to operate Standby:

These services have their own privacy policies:

• Apple: apple.com/privacy
• AWS: aws.amazon.com/privacy
• Appwrite: appwrite.io/privacy
• Upstash: upstash.com/trust/privacy
• Vercel: vercel.com/legal/privacy-policy

4. Data Retention

We retain your information as follows:

5. Data Security

We implement appropriate security measures to protect your information:

• Encryption in transit: All data transmitted via HTTPS/TLS
• Secure credential storage: Sensitive data stored in iOS Keychain
• No plain-text tokens: Device tokens encrypted at rest
• Access controls: Limited personnel access to production data

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Your Privacy Rights

For All Users

You have the right to:

• Access your data by contacting us
• Delete your alerts within the app
• Request deletion of all your data by email
• Opt out of push notifications via iOS Settings

Universal Opt-Out Mechanisms

We honor opt-out preference signals including:

Global Privacy Control (GPC): We recognize and honor GPC signals sent by your browser or device as a valid opt-out request under applicable state laws including California, Colorado, Connecticut, Delaware, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Texas, and Virginia. For more information about GPC, visit: globalprivacycontrol.org

For California Residents (CCPA/CPRA)

Under the California Consumer Privacy Act and California Privacy Rights Act, you have the right to:

• Know what personal information we collect and how it's used
• Delete your personal information
• Correct inaccurate personal information
• Opt-out of the sale or sharing of personal information (we do not sell or share your data)
• Limit use of sensitive personal information (we do not collect sensitive personal information)
• Non-discrimination for exercising your privacy rights

To exercise these rights, contact us at support@joinstandby.com.

For Residents of Other US States

If you reside in Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, or Virginia, you may have similar privacy rights under your state's consumer privacy law, including:

• Right to know what personal information we collect
• Right to delete your personal information
• Right to correct inaccurate personal information
• Right to opt out of sales (we do not sell data), targeted advertising (we do not engage in targeted advertising), and profiling (we do not profile users)
• Right to data portability

We will respond to verified requests within 45 days. We do not sell personal information. To exercise your rights, contact us at support@joinstandby.com.

For European Residents (GDPR)

Under the General Data Protection Regulation, you have the right to:

• Access your personal data
• Rectification of inaccurate data
• Erasure (“right to be forgotten”)
• Restrict processing of your data
• Data portability to receive your data in a portable format (JSON or CSV format, including your alerts, favorites, and notification history)
• Object to processing based on legitimate interests
• Withdraw consent at any time

Legal Basis for Processing: We process your data based on:

• Consent: For push notifications and analytics
• Contract performance: To provide the alert service you requested
• Legitimate interests: To improve and secure our services

iOS Permission Dialogs vs. GDPR Consent: iOS system permission dialogs (such as those for notifications and location) serve different purposes from GDPR consent:

• iOS dialogs grant technical permission for the app to access device features
• GDPR consent is your legal authorization for us to process your personal data
• You may revoke GDPR consent independently by contacting us, even if iOS permissions remain enabled
• For analytics and non-essential data processing, we rely on GDPR consent which can be withdrawn at any time

To exercise these rights, contact us at support@joinstandby.com.

7. Children's Privacy

Standby is designed as a general audience application suitable for users of all ages.

What We Do NOT Do

• We do NOT require or allow account creation
• We do NOT collect names, email addresses, or personal details
• We do NOT display targeted or behavioral advertising
• We do NOT engage in behavioral tracking or profiling
• We do NOT share children's data with third parties for marketing
• We do NOT collect more data than necessary to provide the service

Limited Data Collection

The only data collected from all users (regardless of age) is:

• Device token (for push notifications, if enabled)
• Device identifier (to associate alerts with device)
• App usage analytics (aggregated, not personally identifiable)

For Parents and Guardians

We encourage parents and guardians to:

• Review this Privacy Policy before allowing children to use the App
• Supervise children's use of push notifications and alerts
• Contact us if you have concerns about your child's privacy

If you believe a child has provided personal information beyond what is described above, please contact us immediately at support@joinstandby.com. We will investigate and delete any improperly collected information within 48 hours.

COPPA Compliance

We comply with the Children's Online Privacy Protection Act (COPPA). Because we do not collect personal information from any users, we do not require verifiable parental consent.

8. International Data Transfers

Your information may be transferred to and processed in the United States, where our servers are located:

Transfer Mechanisms for EEA, UK, and Swiss Users

For users in the European Economic Area (EEA), United Kingdom, or Switzerland, we protect your data during international transfers using:

• EU-US Data Privacy Framework: Where service providers are certified under the Data Privacy Framework. You can verify certifications at: dataprivacyframework.gov/list
• Standard Contractual Clauses (SCCs): We use the European Commission's June 2021 Standard Contractual Clauses with appropriate supplementary measures
• UK International Data Transfer Agreement (IDTA): For UK users, we use the UK IDTA or the UK Addendum to EU SCCs as appropriate

UK Adequacy Status

The UK's adequacy decision under the EU GDPR was renewed in December 2025 and permits continued data flows from the EEA to the UK. We monitor adequacy decisions and will implement additional safeguards if required.

9. Location Data

How we use location: The App uses your device's location solely to detect when you are near a theme park, allowing us to show relevant wait times automatically.

What we do NOT do:

• We do NOT transmit your location to our servers
• We do NOT track your location history
• We do NOT share location with third parties
• We do NOT use location for advertising

Location data stays on your device and is only used for park detection. You can disable location access in iOS Settings at any time.

10. Push Notifications

Push notifications are used to:

• Alert you when wait times drop below your thresholds
• Remind you before scheduled entertainment shows
• Notify you when attractions reopen after downtime (Line-Snipe alerts)
• Update your Lock Screen with real-time wait times (Live Activities)

You can manage notifications in iOS Settings > Standby. Disabling notifications will prevent alerts from being delivered, but your alert settings will be preserved.

11. Live Activities (Lock Screen Updates)

When you enable Live Activities for an attraction:

• We collect a push token specific to that activity
• We store which attractions you're tracking
• We send real-time wait time updates to your Lock Screen
• Data is deleted within 7 days after the activity ends

You can end Live Activities at any time from your Lock Screen or within the app. Live Activity data is only used to deliver the updates you requested.

12. Widgets

Our widgets display wait times on your Home Screen and Lock Screen:

• Widget data is stored locally in a shared app container on your device
• Premium status is synced to determine which widgets are available
• No additional personal data is transmitted for widget functionality
• Widgets refresh periodically using cached data from our servers

13. Siri Shortcuts

Standby supports Siri Shortcuts for voice commands:

• You can ask Siri about wait times and park status
• Siri accesses locally cached attraction data
• Your location may be used to filter results to nearby parks
• No voice recordings or Siri data is transmitted to our servers

13A. Wearable Devices (Future Feature)

In the future, Standby may support wearable devices such as Apple Watch. If we implement wearable support:

• Commands and queries (e.g., “What's the wait for Space Mountain?”) will be processed on-device when possible
• Notification delivery to wearables uses the same secure channels as iPhone notifications
• No additional personal data will be collected solely for wearable functionality
• Health or fitness data will NOT be accessed or collected

We will update this Privacy Policy before launching wearable features with specific details about any additional data collection or processing.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.

For significant changes, we may notify you through:

• An in-app notice
• A push notification (if enabled)

Your continued use of Standby after changes constitutes acceptance of the updated policy.

15. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us:

Email: support@joinstandby.com

Website: joinstandby.com

Kinetics Automation LLC

Florida, United States

16. Additional Disclosures

Do Not Track

Some browsers have a “Do Not Track” feature. Our App does not respond to Do Not Track signals because we do not track users across third-party websites.

Analytics Opt-Out

To opt out of analytics collection, you may:

1. Delete the app (removes device identifier)
2. Contact us to request data deletion

Data Breach Notification

In the event of a data breach affecting your personal information, we will notify the relevant supervisory authority within 72 hours as required by GDPR and applicable law. If the breach is likely to result in a high risk to your rights and freedoms, we will notify affected users without undue delay.

Cookies and Similar Technologies

Standby is a native iOS application and does not use browser cookies. We do not employ web tracking pixels, beacons, or similar browser-based tracking technologies within the app.

If you visit our website at joinstandby.com, that website has its own cookie policy separate from this App Privacy Policy.